MED e-care Blog

MED e-care Blog

Jing Chen

Recent Posts

Personalized Care Approaches to Improve Resident Experience

By Jing Chen  |  30 August 2018

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For an improved resident experience, it's essential that you engage the participants in making crucial decisions about their life. Thus, a personalized care system insists that the medical team become trustworthy and deliver safe and quality services for the patients for a long-lived resident experience. For this, the patients will exhibit satisfaction with the services. The approaches to adopt are:

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How to Reduce the Medication Errors in Nursing Home

By Jing Chen  |  08 June 2018

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There has been a trend in the recent years to take up electronic medication management (EMM) systems. Many homes are looking to improve the medication oversight process and its possible outcomes. Since medicine the medicine at homes is administered by people, medication errors occur at some point. By employing a system such as eMAR (electronic Medication Administration Record) we not only ensure that preventable medical errors don’t occur, but also achieve a whole host of advantages.

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Using Data to Provide Better Care to Residents in Retirement Homes

By Jing Chen  |  14 March 2018

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Data is usually a valuable asset in any business since it can be utilized in many ways to the benefit of the business. If you come to think of it, data can be used for things like referencing when one wants to improve the quality of service offered, among several other uses. This means that even the senior care industry should also appreciate the importance of health data in carrying out their day to day activities. Using such data in your retirement homes can be beneficial for several reasons, which include:

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There Isn’t Enough Time

By Jing Chen  |  08 February 2018

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The curse of today’s society! It is amazing how fast and complex things have become. Although people do not use “snail mail” as they used to, there are some pluses to that system – it took time for any request to get to you and you had time to respond based on your schedule. Now the expectation is almost instantaneous with everyone believing that their issue or request is your priority.

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Technology in Healthcare Versus the Horse and Buggy

By Jing Chen  |  29 November 2017

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There must have been some interesting dynamics when automobiles replaced the horse and buggy. There were those who refused to let go of their horse. It was reliable and only needed hay. It served them well for years, why change? Besides, automobiles were noisy, smelled and unreliable. Those who embraced the automobile and abandoned the horse, were confused why others continued to use a horse. Horses smelled, were slow, would kick and were unreliable.

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Upcoming Events at MED e-care

By Jing Chen  |  12 October 2017

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Curious about what's happening at MED e-care in the next few months? 

We are scheduling many events which you should know!

Our next 35 QI & RUGs Webinar series will begin next Week. This highly practical series has received rave reviews. This series demonstrates the interrelationship between Risk Indicators under the RAPS, Quality Indicators, Clinical Assessment Protocols, Care Planning, Educational Needs, RUG Resource Grouping and how they are linked to overall funding. To see the detailed schedule and register, please click here.

We are just about to launch our RAI forum, which will allow the sharing of knowledge, skills and experience among those in our network. Please register by clicking www.rai.to or sign up for a 30 min demo if you are not sure where to get started.

Thirdly, our next round of MDS Credentialing & Advanced RUGs sessions will be scheduled October 25th-27th and November 3rd.  Limited seats are available for this highly popular educational opportunity. 

Last but not least, It's the time for our CMI specialist to review your CCRS documentation before your submission in order to maximize your CMI. Our Consulting service is now available to both clients and non-clients with your first quarter's assessment Free of Charge with a guarantee that we will raise your CMI by at least 1 point.

Click the appropriate link to join us for the 35QI webinars, forums, educational sessions and our consulting service. Contact Cynthia Hood via cynthia@mede-care.com or 1.800.387.8903 ext. 236 if you need any further assistance or additional information. 

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Marketing Strategies for Retirement Home

By Jing Chen  |  14 September 2017

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Every retirement facility plans on being successful and growing their business. This success requires a sound marketing plan. Many facilities are so focused on caring for their residents that they neglect the appropriate marketing strategies to keep leads coming into their facility and maintaining an active list of potential retirees.

The following three strategies will help you stand out from the pack:

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Branding in Long-Term Care: Reinforcing the Message

By Jing Chen  |  23 August 2017

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All organizations create a culture, some better defined than others. However, not all organizations convert their culture into a Brand that reinforces the message of that culture.

Long-Term care is a competitive market. Although there is little need to market to potential customers (excluding private pay retirement homes), there is a constant competition to recruit and retain staff. In many instances, there is little difference in pay and benefits from one home to another in the same community. So what draws staff and more importantly what keeps staff at one site.

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